Return policy

At shrht.shop, we want you to be happy with your purchase! 💛

📦 Return Window

You can return items within 30 business days of delivery.

✅ Conditions for Returns

• Items must be unused and in original condition.

• Must include original packaging.

• Proof of purchase (order confirmation or receipt) is required.

🔁 How to Start a Return

1️⃣ Email us at [email protected] with your order number and reason for return.
2️⃣ We will provide you with return instructions and the return address.
3️⃣ Once we receive your returned item, we will process your refund within 3 business days.

💳 Refund Timeline

After processing, refunds typically appear in your account within 7 business days, depending on your payment provider.

🚚 Shipping Costs

• Customers are responsible for return shipping costs unless the item was defective or incorrect.

• We recommend using a trackable shipping service (like UPS or FedEx).